Politicas de Reserva

Booking Policies

Personal data collected are confidential and they are not be share with anyone.

They will be added to our database for statistical studies of the hotel , for more information please consult the privacy notice in www.plazagallery.com.mx

For reservations on our website we require a credit card as a guarantee for the reservation.

Credit cards accepted: American Express, Visa, and Mastercard.


Check-in hour

The time to enter the rooms is from 13:00, if you require the service of early check in (subject to availability) please notify in your reservation to give no additional cost.

Check-out hour

Check Out Room is at 12:00. If you want the service late check out (subject to availability) please notify the front desk, if you do not require this service gladly we safeguard your luggage at no extra cost.

Cancellation Policies:

For cancellations made before 72 hours.
It PERFORMS: No charge card;

For cancellations done before: 48 hours.
It PERFORMS: 50% charge card;

For cancellations made after the deadline of booking.
It PERFORMS: 100% card the first night.

Plaza Gallery Hotel & Boutique appreciates your understanding to our cancellation policies.


Child policy:

Children are considered up to 12 years. Children from 13 years are charged as adults.
Maximum 2 children under 12 can share room with 2 adults free of charge, with continental breakfast *.